Certain things leaders do — exhibiting empathy and becoming attuned to others’ moods—affect both their own brain chemistry and that of their followers. Daniel Goleman, an expert in this field at Rutgers University and Richard E. Boyatzis – Distinguished University Professor at Case Western Reserve University discuss how social intelligence skills allowing your relevant neurons to fire at crucial times can be learned. Via coaching, mentoring or consulting with someone who is strong in social intelligence and has seen the movie, you can “learn” social intelligence and enhance these crucial organizational leadership skills.
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